AGILITY
Quickly adapt processes, establish secure document sharing to respond fast changing business environment.
COMPLIANCE
Secure documents and process information, stay compliant while changing rapidly.
PERFORMANCE
Monitor and measure KPIs, identify bottlenecks, improve process performances.
EXCELLENCE
Standardise and share best practices across business units and achieve excellence.
Customer Service
Secure, on-demand access to customer documents from anywhere is critical for exceptional customer service.
PaperWorkBPM helps customer services teams access customer documents within processes securely, improve response and resolution times, achieve customer loyalty.
We digitalised paper documents in our geographically dispersed locations into PaperWorkBPM. SAP users now can access documents within the SAP user interface and scan or upload documents into PaperWorkBPM within the SAP user interface. We improved customer service efficiency at the counter %78 by integrating PaperWorkBPM with our SAP system.
Seda Karali
Enerya Energy
Regulatory Affairs
Communicating with authorities, responding inquiries timely and effectively, achieving reliable audit trail and transparency within and beyond the company boundaries is a key aspect of an energy company.
PaperWorkBPM establishes an effective way of communicating with regulatory bodies, institutions and other social and economic stakeholders by designing and delivering specific business processes and secure document sharing.
